Administrators are able to download a .csv file of their account’s user list. To download your account’s user list:
- Select Users from the sidebar.
- Select the user list that you would like to download as a .csv file from the options. You can select Active users (this is the default view), Pending users , and Deactivated users .
- Once you are on the list you would like to download, select the Bulk Download button in the top menu.
Depending on the size of your window, the Bulk Download button may appear as just a download icon.
The .csv file will be downloaded directly to your device.
The format of this csv file is not compatible with the bulk user upload method. To learn how to format your file to bulk user upload, visit the user upload guidance.