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Submitting a document

File Upload

The Upload a File option allows the user to submit a single document from a variety of document types. Select the Upload a File option from the Submit a document menu. This will open the Upload a file form.

Use the Destination Folder drop-down to choose the folder you would like to upload this file to. This is where the similarity report for the file will be found.

Enter the author’s first and last name in the Author First Name and Author Last Name fields. Enter the document title in the Document Title field. If no title is entered, the document’s filename will be used.

Select Choose File to open a file browser and locate the file on your device.

The user can upload up to ten documents at once using the Upload a File submission option. To add another file to upload, select the Add another file link.

Select Upload to upload the selected document or documents. Select Cancel to cancel the upload.

Zip File Upload

iThenticate allows you to submit multiple documents from a variety of document types in a compressed zip file. Select the Zip File Upload link from the Submit a document menu.

Use the Destination Folder drop-down to choose the folder you would like to upload this file to. This is where the similarity report for the file will be found.

Enter the author’s first and last name in the Author First Name and Author Last Name fields. These will be applied to all of the documents in the zip file. You can manually change these once the document is uploaded to the folder.

Select Choose file to open a file explorer and locate the zip file on your device.

Select Upload to upload the zip file. Select the Cancel link to cancel the upload.

The title of the documents in the zip files will be the default title of each submission.

The zip file submitted to the Similarity Check may be any size up to approximately 200MB and contain up to 1000 individual files. If the zip file exceeds either limit it will be rejected. Users uploading zip files are advised to ensure that no unacceptable file types are contained within the zip file and to be careful of duplicate copies of the same file within the zip file. The Similarity Check will attempt to detect duplicate or invalid files and warn the user of any duplicate or unacceptable files

Cut & Paste

The cut and paste submission option allows users to submit information from non-supported word processors or file types, or to only submit specific parts or areas of a document that may need a similarity report generated.

Only text can be submitted via the cut and paste method - any graphics, graphs, images, and formatting are lost when pasting into the text submission box.

In the Submit a document menu, select the Cut & Paste link.

Use the Destination Folder drop-down to choose the folder you would like to upload this file to. This is where the similarity report for the file will be found.

Enter the author’s first and last name in the Author First Name and Author Last Name fields. Enter the document title in the Document Title field. If no title is entered, a default title of 'Pasted Document' will be given.

Copy your desired text. How to achieve this will vary depending on the device and operating system you are using. Once you have the text copied, select the Paste your document in the area below text-box field.

Cut & Paste upload had a limit of 400,000 characters


Select Upload to upload the copied text. Select the Cancel link to cancel the upload.

View Recent Uploads

To view recently uploaded documents, select the Recent Uploads link in the Submit a document menu.

The recent uploads will be listed in reverse chronological order, with the most recently upload first. If you would like to view the uploads in chronological order with the earliest first, select the Upload Date & Time header.

File requirements

iThenticate currently accepts the following file types for document upload:

  • Microsoft Word® (DOC and DOCX)
  • Word XML
  • Plain Text (TXT)
  • Adobe PostScript® 
  • Portable Document Format (PDF)
    • iThenticate only supports PDF files created by Adobe or Microsoft Word
  • HTML
  • Corel WordPerfect® (WPD) 
  • Rich Text Format (RTF)
  • PowerPoint (PPTX & PPT)

The file may not exceed 800 pages.The file size may not exceed 100 MB. Files of larger size may be reduced in size by removal of non-text content. Files that are password protected, encrypted, hidden, system files, or read only files cannot be uploaded or submitted to iThenticate.

The zip file upload accepts up to 1000 files or 100MB of zipped information. A zip file to be uploaded may not exceed either limit. Zip files should be checked to ensure only usable file formats are included in the upload.

PDF documents must contain text to be submitted. PDF files containing only images of text will be rejected during the upload attempt. To determine if a document contains actual text, copy and paste a section or all of the text into a plain-text editor such as Microsoft Notepad or Apple TextEdit. If no text is copied over, the selection is not actual text.

Users submitting scanned images of a document or an image saved as a PDF will need to use Optical Character Recognition (OCR) software to convert the image to a text document. Manual correction of the resulting document is highly recommended to fix any errors caused by the conversion software.

Some document formats can contain multiple data types. This includes text, images, embedded information from another file, and formatting. Non-text information that is not saved directly within the document will not be included in a file upload. This includes references to a Microsoft Excel® spreadsheet included within a Microsoft Office Word document.

Users whose files are saved in a file type that is not accepted by iThenticate will need to use a word processing program to save the file as one of the accepted types. Rich Text Format and Plain Text file types are nearly universally available in word processing software. Neither file type will support images or non-text data within the file. Plain text format does not support any formatting, and rich text format supports only limited formatting options.

Users who are converting to a new file format will need to save their file with a name different than the original. Any file should be saved with a new file name when converting to plain text or rich text formats to prevent permanent loss of the original formatting or image content of a file.

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