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Downloading a list of users

This guide explains how administrators can download a list of all users who have access to their iThenticate account in iThenticate v1.

  1. Navigate to the Manage Users section of your iThenticate account.
  2. At the top of the page, select the file type you want to download. The available file formats are: XLS, CSV, and JSON. Select the preferred file type to begin the download.

The downloaded file includes the following user information:

  • User ID
  • First name
  • Last name
  • Email
  • Admin status (yes/no)
  • Enabled status (yes/no)
  • Original setup time
  • Last login time
  • Timezone
  • The report group (if applicable)
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