This guide explains how administrators can download a list of all users who have access to their iThenticate account in iThenticate v1.
- Navigate to the Manage Users section of your iThenticate account.
- At the top of the page, select the file type you want to download. The available file formats are: XLS, CSV, and JSON. Select the preferred file type to begin the download.
The downloaded file includes the following user information:
- User ID
- First name
- Last name
- Admin status (yes/no)
- Enabled status (yes/no)
- Original setup time
- Last login time
- Timezone
- The report group (if applicable)